How a National Pest-Control Operator Trimmed Quote Time and Data Errors with Real-Time Address Enrichment
Reps typed addresses by hand, introducing errors that slowed quotes and hollowed out personalization.
Consumer Services
National Pest Control Company
1 hour faster quotes; 2.3% data quality lift
Performance Snapshot
A quick before-and-after view of business outcomes from this engagement.
Before
9.8h lead-to-quote; frequent address errors
After
8.8h lead-to-quote; 2.3% invalid-address rate
Improvement
-1h cycle; 2.3% data-quality lift
The Challenge
Reps typed addresses by hand, introducing errors that slowed quotes and hollowed out personalization.
Our Solution
A HubSpot UI extension now validates USPS addresses on the fly, autofills fields, and pulls public-record property attributes (sq ft, stories) into the contact record.
Key Takeaways
Embed validation where data is born.
Property context fuels relevant upsells.
Native UI beats swivel-chair workflows.
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